If you’re not happy with your order that’s ok! – you have up to 14 days from the date of purchase to return your product, subject to the below:
If you haven’t used the product, we’ll exchange it, or refund you in full using the same method of payment as your initial purchase. The returned item must be unopened and in its original saleable condition.
Shipping costs are the responsibility of the customer and are non-refundable.
If the product has been opened and/or used, we unfortunately can't offer you a refund or exchange. We're also unable to exchange or refund gift vouchers or promotional items.
To arrange a return, or for anything else, email us at info@purepawpaw.com.au
